Experiencing a crisis in your business? Here’s who to call.
Victoria has a few different resources available to support someone experiencing a crisis in your business, or otherwise making you or your staff feel unsafe. The printable Numbers to Know sheet is a great resource to have posted in your business.
The Community-Led Crisis Response Team (C.L.C.R.)
250-818-2454
When there is a mental health crisis in a business and you don’t want solely police, you can call The Community-Led Crisis Response Team (C.L.C.R.).
The Community-Led Crisis Response Team includes both individuals with lived/living experience, and mental health professionals. It focuses on health, well-being, and community support.
C.L.C.R hours: Monday to Friday, 7:30 a.m. to 12:30 a.m. | Saturday and Sunday, 2 p.m. – 9 p.m.
Integrated Mobile Crisis Response Team
1-888-494-3888 (Vancouver Island Crisis Line)
(Ask to speak with Victoria’s Integrated Mobile Crisis Response Team.)
Another option for when there is a mental health crisis in a business and you don’t want solely police.
The Integrated Mobile Crisis Response Team (IMCRT) includes mental health clinicians, psychiatric nurses, child and youth counsellors and plain clothed police officers.
Victoria Police
Emergency: 911
Non-Emergency: 250-995-7654
Online Crime Reporting: Quickly report a crime when you don’t need an officer to visit. More reporting means a greater police presence downtown. dvba.ca/ocr
City of Victoria Bylaw Services
250-361-0215
Bylaws regulate a wide range of activities and issues and are used to support safety, vibrancy and livability in Victoria. Some topics you might call bylaw about include:
- excessive noise
- obstructions on streets or sidewalks
- street entertaining and street vending
- snow and ice removal
