What is Downtown Delivers?

Downtown Delivers is a program that subsidizes delivery fees through specific partners making deliveries from downtown retailers free.

As of December 21, this program now subsidizes delivery fees for orders made through, making the delivery free for customers and downtown restaurants alike.


Is every downtown retailer or Restaurant participating in Downtown Delivers?

No. All businesses in the downtown core – within the DVBA boundary – are eligible to utilize Downtown Delivers. However, it is up to the businesses whether they choose to participate. Connect directly with retailers to find out whether they are offering free shipping through Downtown Delivers.  Check the Tutti app or connect with your favourite restaurants to see if they are offering free delivery.


I don’t live in central Victoria, will I get free delivery?

If you live in the region of Sooke to Sidney, Downtown Delivers is available. However, depending on the delivery partner of the retailer you are shopping with, there may be exceptions. One of the delivery partners working with Downtown Delivers is a bike cargo company, they cannot deliver to the farther municipalities. Check with the business, they can confirm your free delivery.

Downtown restaurants that are participating will be listed on the Tutti app. They will be able to provide free delivery within 20 km (straight line distance).

Note: For meal deliveries, orders further than 20km away (straight line distance) and orders under $5 are still charged a delivery fee. When using the app, you will see a delivery fee listed until the delivery address is confirmed to be within 20km and the order total is above $5; then the delivery fee will no longer be applied. 


I’m a business owner/operator, do I qualify for Downtown Delivers?

If you are a member of the DVBA, you qualify for Downtown Delivers. If you are not sure about your membership status, email


I’m a DVBA member business, how do I take advantage of Downtown Delivers?

Downtown businesses can email for information on how to subscribe to Downtown Delivers.


Which delivery Companies are partners for Downtown Delivers?

We are working with three local delivery companies to offer free local delivery:

  1. Maximum Express
  2. NomadEx Bike Cargo
  3. GeaZone Eco-Courier

We have partnered with Tutti, a local food service delivery company, to manage restaurant deliveries.


I still have questions. Who can I contact for answers?

Email and we will be happy to clarify questions about the program and help you get free delivery!


Is My Favourite business offering free shipping?

Each downtown business decides for themselves whether they want to participate in this program.  The businesses listed below have all indicated that they are interested in participating.  (Downtown businesses who want to be added to the list, please email



Arc’teryx Equipment
Argentum Jewellery School & Supply
Artina’s Jewellery
Art Ink Print
Artisan Wine Shop
Avalon Books & Treasures
Baggins Shoes
Bagheera Boutique
Bernstein and Gold
Bois & Cuir
Broad Street Cycles
Capital Iron
Chai Fashions
Cherry Bomb Toys
Chocolat & Co
Citizen Clothing
Clarke & Co
Cook Culture
DesignHouse Salon
Discovery Coffee
Dutch Bakery
Fan Favourites
Family EyeCare Centre
Flavour Vintage
Footloose Shoes
Gala Fabrics
Garden City Gifts
Garden of Eden, The
Goodnews Skateshop
Good Planet Company
Good Vibe Space
Guitars Plus
Hermann’s Jazz Club
Instinct Arts & Gifts
Interactivity Board Game Café
iON Clothing
Irish Linen Stores
Just Matcha
Lore General Store
MAiiZ Nixtamal Tortilleria
Market Collective by Shi
Merchant Quarters General Store
Munro’s Books
New Balance Shoes
Nezza Naturals
Nootka Traders
Northwest Origins
Oh Sugar
Old Spaghetti Factory
Opus Art Supplies
Out of Ireland
Outlooks For Men
The Parkside Spa
Patagonia Victoria
Pure Lovin’ Chocolate
Reunion Boutique
Rook & Rose
Sapphire Day Spa
She She Bags
Silk Road Tea
Smoking Lily
Staerk Hair
Still Life for Her
Still Life for Him
Sweet Dreams Boutique
The Strath Ale Wine & Spirits Merchant
Tonic Jewelry
Tuscan Kitchen, The
Vikki Drummond Art
Violette Boutique
West Coast Gift Baskets